FAQs

Below are some common concerns of our clients, if you have any other questions, please contact us.
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Q&A

Shipping originates from Laredo, Texas and San Diego, California.

No, direct purchases are not available on the website. However, you can create a wish list, and a sales representative will contact you to assist with the purchase.

The majority of our products have a production time of 12 weeks, plus an additional 2 weeks for shipment. Some products may have shorter delivery times. For more precise information, kindly get in touch with one of our sales representatives.

Yes, our furniture can be customized according to your preferences. For detailed information on customization options, please reach out to one of our sales representatives.

Please refer to our "Refund Policy" section for detailed information.

If you have purchased a product from a retailer or designer, contact them directly. We will collaborate with the retailer or designer to resolve any issues you may have.